My download was completed, but I cannot find the file?
When you start a download, a .dat file (partial download) is created. It's important to notice that the path of the current download folder is coded into the .dat file, together with other information like the filename. When the file is finished with downloading it will be renamed and put into the folder that is stored inside the .dat file. So it is important that that folder is present. If not, the file will stay a .dat file or might even get deleted (when using different partitions).

If you change the download folder or use a different setting after reinstallation you can still use the uncompleted .dat files. But after completion, the client tries to copy the final files to the original download folder. If this folder still exists, you may find the file there. If you have removed it, the .dat stays in your current download folder and cannot be copied. Do NOT rename it, because the download info is still attached to the end of the file. If you recreate the original folder, then the file will be copied to its final destiny.

If you can't remember your 'old' download folder, you can use the K-Dat or the DatView tool to find it out.
If you change the download folder or use a different setting after reinstallation you can still use the uncompleted .dat files. But after completion, the client tries to copy the final files to the original download folder. If this folder still exists, you may find the file there. If you have removed it, the .dat stays in your current download folder and cannot be copied. Do NOT rename it, because the download info is still attached to the end of the file. If you recreate the original folder, then the file will be copied to its final destiny.

If you can't remember your 'old' download folder, you can use the K-Dat or the DatView tool to find it out.

How can I resume my old partial downloads?
All FastTrack clients (Kazaa, Grokster) can complete each others .dat files. you start a download, a .dat file (partial download) is created. It's important to notice, that the path to the current download folder is coded into the .dat file, together with other information like the filename. When the file is finished with downloading it will be renamed and put into the folder that is stored inside the .dat file. So it is important that that folder is present. If not, the file will stay a .dat file or might even get deleted (when using different partitions).

1) Just copy all your old partial downloads (.dat files) into the download folder that you use for K-Lite. See the Installation section of this F.A.Q. for a recommended setup.

2) Make sure your 'old' download folder is still present on your system. If not, create it manually. This is only required if your 'new' folder is different from the one you used before. If you can't remember your 'old' download folder, you can use the K-Dat or DatView tool to find it out.

After my download is completed the file still appears as a .dat file
When you start a download, a .dat file (partial download) is created. It's important to notice, that the path to the current download folder is coded into the .dat file, together with other information like the filename. When the file is finished with downloading it will be renamed and put into the folder that is stored inside the .dat file. So it is important that that folder is present. If not, the file will stay a .dat file until this 'old' folder is restored. Or worse, it might even get deleted (this happens when the 'old' and 'new' folders are on different partitions).

If you change the download folder or use a different setting after reinstallation you can still use the uncompleted .dat files. But after completion, the client tries to copy the final files to the original download folder. If this folder still exists, you may find the file there. If you have removed it, the .dat stays in your current download folder and cannot be copied. Do NOT rename it, because the download info is still attached to the end of the file. If you recreate the original folder, then the file will be copied to its final destiny.

If you can't remember your 'old' download folder, you can use the K-Dat or DatView tool to find it out.

My downloads disappear after completion
See topic above.

Why are my downloads moving slowly? How can I speed them up?
The download speed depends on the user(s) you are downloading from. Your downloads cannot be faster than their upload bandwidth allows. Users behind a router should you KaNAT.

The tips page of the F.A.Q. has a nice tutorial for the best way of searching for files. That should help you get better download speeds.

How come my download was disrupted?
When you are downloading a file, you are downloading directly from another computer that can be anywhere in the world. If this computer disconnects from the Internet while you are downloading, your download will be disrupted. K-Lite uses intelligent downloads to periodically try and continue downloading your file from other Kazaa (Lite) users, so just leave K-Lite to run until it finds it again. You can also try right-clicking the file and choose “Find More Sources for Download”, this will make K-Lite look for additional sources.

Why do so many uploads from my machine end up being aborted?
Don't worry; this is due to uploads being taken from multiple sources. The user uploading from you probably finished the download using an alternative source. Or maybe that user just went offline.

What does the “More Sources” needed message mean?
It means that all the users sharing the file you want went offline while you were downloading. K-Lite uses intelligent downloads to periodically try and continue downloading your file, so just leave K-Lite to run until it finds it again. The IP Blocker may also have some part to play here, a lot of sources are these ranges, so K-Lite cannot connect to any sources. The fake protection helps reduce the times your going to get the "More Sources Needed" message

All my downloads say 'Failed'
If the download says failed after it is finished, check the topic above called "After my download is completed the file still appears as a .dat file".

Also make sure that you have enough disk space to store your downloads.
Windows XP Service Pack 1 is also known to be a cause of a lot of problems. There is not much that can be done about this, except downgrading to Windows XP without SP1.

I accidentally shared my whole hard disk, how do I unshare everything?
Go to 'Tools' > 'Find Media to Share' > 'Folder List'. Then click on 'de-select all'.
-or-
Remove the contents of the 'db' folder usually found in C:\Program Files\K-Lite\

What does the option 'use optimal bandwidth while computer is idle' do?
When this setting is turned on, all available bandwidth will be used to upload files (thus not download) whenever you do not actively use your computer (not moving your mouse for a couple of minutes). It is best to leave this function disabled.

Why is the maximum bandwidth on my search results only just [some value]?
This bandwidth value is calculated by how fast you have downloaded previously. So it is merely an indication of your bandwidth (or speed) which is based on the speeds of your previous downloads. So if you download fast once, you will see that the value has increased next time when you do a search. So don't worry. This bandwidth value DOES NOT have any affect on your ACTUAL maximum bandwidth (and download speed).

Every time you re-install K-Lite, the value will be reset to it default value.

What are those red crosses on some of my search results?
That means that those files are shared by a user who is behind a firewall and that they probably can't be downloaded from that user. KaNAT also helps remove these results for users behind routers.

It is better to filter out these results. That can be done in K-Lite options, on the filter tab.

Why am I downloading from fewer sources as than I found in the search?
There are lots of reasons for this:
* Sources may have gone offline in the meanwhile.
* Speed: If you download from only a few people, but the speeds are good, then K-Lite won't try to add any additional sources. Only when the total speed is low, it tries to add some more sources to download from.
* When you start a download, a maximum of 30 sources is stored in the partial download. So having hundreds of sources in the search results is pretty pointless. Once the download is started additional sources can be added, up to 150 in total.
* But the most important reason why you usually only download from one or two sources at a time is that the sources don't have a free upload slot available for you to use.
A simple example:
Let's say that there are 100 people. On average they each have 5 upload slots. That means a maximum of 500 total uploads from these people. Now if each of these 100 people has 3 active downloads, then there would be 300 downloads. But with only 500 available upload slots you will see that the chances of downloading a file from multiple sources are pretty small. That is why most files only download from one or two sources at a time. Only with very popular files you are likely to be able to download from many people at once.