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Introduction

Nothing happens when I start K-Lite

Tiny Personal Firewall can cause this. Completely close the firewall (so no icon in the system tray either) and try again. Contact the makers of the firewall for a solution or get another firewall.

K-Lite crashes after a while

Are you using Windows 98 or ME?
If so, those Operating Systems can only handle a limited number of simultaneous connections to the internet. Each program that you have running that connects to the internet uses one or more of these connections. You have to reduce the amount of connections, so that your OS won't crash anymore.
You can do that by closing down as many unneeded programs as possible. More importantly: Limit the number of simultaneous downloads in K-Lite. Also disable all tools that search for more sources (Speed Up, DietK, Kazap, etc.). This will hopefully solve your problem.

Another possible reason for the instability can be a too low amount of available system resources and internal memory. K-Lite uses a lot of system resources, especially when you edit file details in the My K-Lite window. So whenever you have edited a lot of file details, it is a good idea to restart K-Lite to free up the used resources. Also when running K-Lite, always minimize it to systray if you aren't using it. That will save resources too. Best is to put it on another window as the traffic view first. Restarting K-Lite once in a while can help much.

If you have less than 128 MB internal memory, you might want to consider adding some extra internal memory. This will improve the speed and stability of some programs. Besides, memory is very cheap at the moment.

There is a bug in some old versions of ZoneAlarm Pro that can cause this. Download the latest version of ZoneAlarm.

Try the solutions from the topic "Things to do when Kazaa Lite crashes, freezes or has other stability problems".

K-Lite has a very high (100%) CPU usage

If you have just added some new files to the list of shared files in K-Lite, then it will be busy updating the database where K-Lite stores the information about your shared files. This can take a couple of minutes. Just go get a cup of coffee

If that is not the case, then in most cases this problem seems to be caused by a 'bad' partial download. A .dat file has somehow become corrupted in a way that K-Lite will start using all the CPU power. See the topic "Things to do when K-Lite crashes, freezes or has other stability problems" for a solution.

K-Lite has caused an invalid page fault

Try the solutions from the topic below.

Things to do when K-Lite crashes, freezes or has other (stability) problems

Reduce the amount of downloads

If you have a lot of downloads in your traffic screen, then you should reduce that amount to something below 40. Just move some of the .dat files (partial downloads) out of your download folder into a different folder. You can move them back a few at a time when your other download are finished. Close K-Lite before you move the files.

Set your upload bandwidth at the correct setting

If you set your upload bandwidth at unlimited, that may cause stability problems and high CPU usage.

It is recommended to set your upload bandwidth at about 80% of your maximum upload bandwidth. Run the Configuration Wizard that is included with the latest versions of K-Lite to set the correct upload bandwidth based on your type of Internet connection.

Also, don't set the maximum number of uploads on unlimited. It is better to have set maximum of 10.

A corrupted partial download

It is possible that a partial download (.dat file) becomes corrupted. This can cause all kinds of stability problems.

Solution: Move all of the .dat files out of your shared folder. After that, start K-Lite to see if the problem is gone. Now move back the .dat files one by one or a couple at a time. Restart K-Lite every time after you have put back some files. When the problem is back again, then you know which .dat file caused the problem. Delete that file.

Corrupted database files

K-Lite stores information about your shared files in a couple of database files. These can get corrupted too, causing stability problems.

Solution: Delete the database files. K-Lite will create new ones next time you start it. However, you will lose all file descriptions that you gave to your shared files.

The database files can be found in your K-Lite v2.7 directory in the “db” folder. The "db" folder is usually located at C:\Program Files\K-Lite\db

Why do some files appear multiple times in My K-Lite?

This happens when both a folder and one or more of its subfolders are on the list of shared folders. When you share a folder, all of its subfolders are automatically shared too. So just remove those subfolders from the shared list and everything should be working fine again.
Your download folder is also automatically shared. So do not add that one to the list of folders you want to share either.

I tried to re-arrange the tabs in search/traffic panel, and now some columns are missing?

Open the registry editor [Start menu > Run > type regedit] and delete the following keys:
HKEY_CURRENT_USER\Software\Kazaa\Kazaa Lite
HKEY_CURRENT_USER\Software\Kazaa\Kazaa Media Desktop

You can also just re-install K-Lite . Then it will be fixed too.

K-Lite deletes my .dat files

When your computer crashes or shuts down due to power failure, some of your partial downloads (.dat files) may get corrupted. If the part where all the essential details of the file (name, hash, checksum, size, sources) are stored gets messed up, then K-Lite is not able to resume the file. Once K-Lite encounters such a broken file, it will delete the file.

Crashes are often hardware related (wrong/old drivers, incompatibilities between hardware). So make sure all your drivers are up-to-date. Also keep your software up-to-date. A stable Operating System such as Windows 2000 or XP can help a lot to prevent crashes.

Otherwise there is no other solution than making backups of big .dat files once in a while, so that you don't have to start the download all over again.

Some downloads restart at 0 KB

Sometimes files with slightly different file sizes are grouped together as one file in the search results. They are grouped together because their file hash is the same (Kazaa uses file hashes to distinguish files). The difference in file size is usually caused by some extra data at the end of the file. This usually only happens with MP3 files.
The problem of downloads restarting at 0 KB is caused by the phenomenon described above. There is no solution for this. You can only try to avoid it. When you have a search result with multiple sources, click on it to view all the sources of that file. If you see slightly different file sizes, then you know that downloading that file can potentially (not always!) be a problem.

"LoadLibrary() Failed" error when starting K-Lite
First thing that you should try is running and anti-spyware application to clean your system.

If that doesn't help, then make sure that the following DLL files are present in your Windows system folder:

SHLWAPI.dll
KERNEL32.dll
USER32.dll
GDI32.dll
comdlg32.dll
WINSPOOL.DRV
ADVAPI32.dll
SHELL32.dll
COMCTL32.dll
oledlg.dll
ole32.dll
OLEPRO32.DLL
OLEAUT32.dll
WININET.dll
WINMM.dll
WSOCK32.dll
VERSION.dll

Otherwise, get them here

"File read" or "File write" error when starting K-Lite

1) If you are on a limited user account, then make sure that K-Lite has read/write permissions on its DB folder. The K-Lite installer has an option to set the correct permissions for limited user accounts.

2) The K-Lite DB files may have become corrupted. Try deleting them. (This will remove all your file descriptions that you set in My K-Lite!)

The database files can be found in your K-Lite v2.7 directory in the “db” folder

There is only 1 user online

1) Options > Options > Advanced Options > Enable 'Do Not Function As A Supernode'
2) File > Jump SuperNode

If that doesn't help, then re-install K-Lite.

There are only a few users online

1) File > Jump SuperNode

ALL my downloads say 'more sources needed' while there are plenty of sources available

This topic only applies if you were able to download with K-Lite before, but suddenly, all of your downloads seem to refuse to continue downloading.

Try the solutions from the topic "Things to do when K-Lite crashes, freezes or has other (stability) problems".

Gold Icons are coming up in the search tab when I search for something

This can happen when Kazaa Media Desktop was installed without KShield (the program that removes all the ad- and spyware from Kazaa) on a computer and it wasn’t uninstalled/cleaned properly. Kazaa caches these search results in cab files in the database folder. So K-Lite shows the altnet results (gold icons) if these cab files are there. Delete those cab files and the altnet results are gone. The database base folder can be found in your K-Lite directory in the ‘db’ folder.


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